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Job Title: Scheduler / Planner

Job Description

Scheduler / Planner

Business Brief

Street Cranexpress is a family-run, innovative British business with 50 years’ experience in the lifting equipment sector.

The services we offer includes maintenance, breakdowns, repair, modernisation, and certification of lifting equipment. At its core, Street Cranexpress is a customer service company, and we pride ourselves on our ability to keep the UK’s factories productive, no matter the industry.

The Role

We have an exciting opportunity for a hardworking and results driven customer-centric individual to fill a planning role in our Service Follow Up (SFU) department. The role will include purchasing relevant parts to then plan work in with our customers and engineers to repair lifting equipment.

This is a full-time role from 08:45 – 17:00 Monday to Friday including a 45-minute lunch break.

Duties of the Role

  • Plan visits utilising our planning software which include;

  • Placing orders and chasing when applicable

  • Select appropriate resource for the job

  • Organising dispatch of parts

  • Taking ownership of jobs and seeing through to completion

 

Skills Required

  • Experience in a customer service role

  • Have excellent soft skills to build relationships with customers

  • Confidence to use initiative, ability to prioritise and make sound decisions

  • Target driven

  • Deal with customer queries professionally

  • Ability to work well under pressure

  • Knowledgeable on Microsoft Word, Outlook, and Excel

What We Offer

  • Competitive Commission scheme

  • 33 Holidays (including bank holidays)

  • Free Holiday on your Birthday

  • 5- and 10-year Long Service Award

  • Flexi-time policy

  • Contributory Pension Scheme

  • 2 x basic wage death in service benefit

  • Opportunities for development

  • Private on-site gym facilities

  • Westfield Health

  • Eye Test Vouchers

 

Apply here: Scheduler / Planner

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SCE Ltd
Tyler Street,
Sheffield, S9 1GL
Tel: +44 (0)114 243 1142
Email: [email protected]